Privacy Policy

TESLA, Inc. is committed to protecting your privacy and ensuring you have a positive experience while visiting our website or using our products and services.

What this Privacy Statement Covers

This TESLA Online Privacy Policy is applicable worldwide and covers how TESLA, Inc. and its subsidiaries treat personal information collected by us. It does not apply to those sites that do not display or link to this Privacy Statement or that have their own privacy statements. Please read the TESLA Online Privacy Policy below and those privacy statements of all the websites you visit.

Collection of Your Personal Information

We will always tell you before we collect any Personal Information from you and will inform you of the purpose of the collection. “Personal Information” is any information that can be used to identify an individual, and may include, but is not limited to, name, email address, postal or other physical address, title, occupation, and other information required to deliver information you request, register for a free trial, and provide you with effective customer service and support. We may collect third party Personal Information such as name, email and phone number, and we will assume that you have the third party’s permission to provide us with the information. This information is only collected and used for the purpose it was intended.

Personal Information

We do not sell, rent, share or trade your Personal Information to third parties for marketing purposes. We may share your Personal Information within TESLA, Inc. or any of our worldwide subsidiaries for purposes of data processing or storage. While navigating our website you may be directed to content or functionality that is hosted by a third-party supplier. This may be done to host special events, such as seminars and training courses. When information is collected on behalf of TESLA, Inc. exclusively, this Policy will be referenced on the website and will govern how your information is used. For other, non-TESLA websites, the website owner’s privacy statement will be referenced. We will ask for your consent before we use or share your information for any purpose other than the reason you provided it or as otherwise provided by this Policy. To let us know your preferences, we will require an action on your part, such as checking the appropriate option, to indicate your consent. Some services provided by TESLA, Inc. may be co-branded and offered in conjunction with another company. If you register for or use such services, both TESLA, Inc. and the other company may receive information collected in conjunction with the co-branded services.

Website Statistics and Tracking

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to:

  • Determine the number of people using our site
  • To better understand how they find and use our web pages
  • To see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. While GA does record your computer’s IP address which could be used to personally identify you, Google does not grant us access to this information. GA makes use of cookies, details of which can be found on Google’s developer guides. FYI our website uses the analytics.js implementation of GA.

Cookies

Cookies are small text files that can be used by websites to make a user’s experience more efficient. This site uses different types of cookies, some of which are placed by third party services that appear on our pages. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. For full details of the cookies that this website uses and to update or withdraw your consent, please visit our cookie page.

Security

TESLA, Inc. is committed to protecting the Personal Information you share with us. We utilise a combination of industry-standard security technologies, procedures, and organisational measures to help protect your Personal Information from unauthorised access, use or disclosure. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its security. If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always log out before leaving a site or service to protect access to your information from subsequent users.

Linked Websites

Our websites may provide links to other third-party websites and services which are outside our control and not covered by this Policy. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to review the privacy statements posted on these (and all) sites you visit.

Consent to Transfer, Processing and Storage of Personal Information

Your personal information may be stored on our servers at any of our offices.  This may mean that your personal data will be transferred outside of the continent that you reside.  In addition, we may transfer your Personal Information to third parties acting on our behalf, for the purposes of processing or storage, and by providing any Personal Information to us you fully understand and unambiguously consent to the transfer, processing and storage of such information. This site uses Google Analytics, Google Ad Services and Google Tag Manager. Google is classed as a third party data processor and as such, may process personal information. Google is based in the USA and is EU-U.S Privacy Shield compliant. You can find Google’s Privacy Policy here.

Contact Us

If you have questions or concerns about this Policy, please contact your local TESLA office.